FAQ's

Store policies and Frequently Asked Questions.

📦 Shipping 📦

We ship through UPS  to the 48 states in the contiguous United States.

We are not responsible for any delays due to circumstances outside of our control.

There is a flat $5 shipping charge for orders under $50.

If you need expedited shipping the fee goes up to $10.

Orders of $50 and over get free shipping.

↩️ Return Policy ↩️

Measure your pet's neck before purchasing an accessory.

Our sizing guide can be found in the website's footer.

Exchanges are dealt with in a case by case basis.

We do not offer any returns or refunds on any of our products.
All online and in person/event sales are final.
In the unlikely case of a damaged item or if you received the wrong item, please email us at info@malunestudio.com within 7 days of delivery to fix the problem.
Items must be unworn and unused preferably in its original packaging.